Aside
Terms of Service
These Terms of Service (the “Terms”) govern your download, installation, and use of the Aside application for macOS and the related website, accounts, and services (together, the “Service”). By creating an account, starting a trial, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Aside is a meeting copilot for macOS. It transcribes meeting audio on your device, detects questions, and generates AI-assisted answers, summaries, and related content on request. Subject to these Terms and your plan’s limits, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use Aside on Apple hardware you own or control.
2. Accounts
You need an account (an email address) to use the Service. You are responsible for keeping access to your account email secure and for all activity under your account. You must be at least 18 years old, or the age of majority where you live, to purchase a subscription.
3. Subscriptions & billing
Paid plans are sold as monthly subscriptions. Our order process is conducted by our online reseller Paddle.com. Paddle is the merchant of record for all our orders: Paddle provides customer-service inquiries for orders, handles payments, and manages billing on our behalf. Your payment details are collected and processed by Paddle, not by us.
- Subscriptions renew automatically each billing period until cancelled.
- Prices are shown at checkout and may exclude applicable taxes (such as VAT or sales tax), which Paddle calculates and collects based on your location.
- You can cancel at any time through the Paddle billing portal or by contacting support. Cancellation takes effect at the end of the current billing period, and you keep access until then. We do not provide prorated refunds for partial periods except as described in Section 5.
- If a renewal payment fails and is not resolved, your plan may be downgraded or suspended.
- We may change prices with reasonable advance notice; changes apply from your next billing period.
4. Free trial
New users receive a 7-day free trial that includes a fixed number of answers (currently 40) and access to the Fast and Smart models. No payment method is required for the trial. One trial per person; creating multiple accounts to obtain additional trials is not permitted. When the trial ends or its answer allowance is used up, answer generation pauses until you purchase a plan.
5. Refunds
If Aside isn’t working out, you may request a full refund of your most recent payment within 14 days of the initial purchase by contacting us or Paddle support. After the 14-day window, payments are non-refundable except where required by law. Refund abuse (for example, repeatedly purchasing, consuming the answer allowance, and requesting refunds) may lead to refusal of future refunds or termination.
6. Usage caps & fair use
Each plan includes a monthly answer allowance (for example, 600 answers on Pro and 1,500 on Max). Allowances reset on your billing date and unused answers do not roll over. The allowance exists to keep the Service sustainable; it is a personal-use allowance, not a resale quota. We may apply reasonable technical rate limits to protect the Service.
7. Acceptable use
You agree to use the Service only in ways that are lawful and honest. In particular, you agree that you will not:
- Break recording and consent laws. Laws on recording, transcribing, or monitoring conversations vary by jurisdiction and often require notice to or consent from other participants. You are solely responsible for complying with the meeting-consent, recording, wiretap, and privacy obligations that apply to you, and for any notices or consents required before using Aside in a conversation.
- Violate rules you have agreed to. Do not use the Service where AI assistance is prohibited by law, regulation, or binding rules that apply to you (for example, proctored examinations or certifications that forbid outside assistance).
- Abuse the API or the Service. Do not attempt to bypass answer caps or rate limits, reverse engineer, probe, or disrupt the Service, access it with automated scripts, extract or scrape the underlying models, or use the Service to build a competing product.
- Resell or share access. Your account and its answer allowance are for your personal use and may not be resold, shared, or pooled.
- Generate unlawful content. Do not use the Service to produce content that is illegal, infringing, or harmful, or to harass or deceive others in violation of applicable law.
We may suspend or terminate accounts that violate this section.
8. AI output — no professional advice
Answers are generated by artificial intelligence and may be inaccurate, incomplete, or outdated. AI output is provided for informational purposes only and is not legal, medical, financial, or other professional advice. You are responsible for reviewing and verifying output before relying on it or repeating it. You retain responsibility for what you say in your meetings.
9. Privacy
Our Privacy Policy describes what we process and store, including that meeting audio is transcribed on-device and never uploaded, and that transcript excerpts, questions, or screen captures are sent to our API and to Anthropic only when you request an answer. The Privacy Policy is part of these Terms.
10. Third-party services
The Service depends on third parties, including Paddle (payments) and Anthropic (AI model provider). Their availability affects the Service, and their terms govern your interaction with them where applicable. We are not responsible for third-party services we do not control.
11. Intellectual property
We (and our licensors) own the Service, including the app, site, brand, and design. These Terms grant you no rights other than the limited license in Section 1. You own your content: your audio, your transcripts, and your prompts remain yours, and you are responsible for having the rights needed to use them with the Service. To the extent we receive any rights in content you submit for answer generation, you grant us only the limited license needed to operate the Service (processing your request and returning a response).
12. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANSWERS WILL BE ACCURATE OR SUITABLE FOR ANY PARTICULAR SITUATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
14. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms (including Section 7), if required by law, or if we discontinue the Service, in which case we will make reasonable efforts to give notice. Upon termination your license ends and Sections 8 and 11–16 survive.
15. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will give reasonable notice (for example, by email or in the app) before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.
16. Governing law
These Terms are governed by the laws of [JURISDICTION — TODO], without regard to conflict-of-law rules, and disputes will be resolved in the courts of [VENUE — TODO], unless mandatory consumer-protection law in your country of residence provides otherwise.
17. Contact
Questions about these Terms: support@meetaside.com.